White Space Revisited by Rummler Richard A. Rummler Geary A. Ramias Alan & Ramias Alan & Rummler Richard A

Author:Rummler, Richard A., Rummler, Geary A., Ramias, Alan & Ramias, Alan & Rummler, Richard A.
Language: eng
Format: epub
Publisher: John Wiley & Sons, Inc.
Published: 2010-05-10T16:00:00+00:00

The reason for this evolutionary approach is practicality. Nearly every organization we know of and have worked with to install process management has done so after gaining some practical experience in applying process improvement methodology and then building the beginnings of a process management system on top of that redesigned process.

In organizations in which the decision from the outset has been to install a companywide management system of the sort we have described here, success was still possible but harder to attain. In part, that is because without some experience in process improvement first, the organization has not really learned the language or benefits of a process approach to business. Tackling process management first keeps the concept of process in the theoretical realm, where it’s harder for people to understand why they are creating this new approach to management. But with a process improvement project already conducted that has yielded tangible results, it is much easier to convince people that the process approach is of great potential value.

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